Frequently Asked Questions

RescueGIS is an advanced rescue system. A personalized lifeline to your nearby responders, ensuring help is within reach… or the location can be sent to 911.  It’s accessed with a phone or wareable. In disasters, emergency managers can define community areas at risk and alert people, guiding them with an in-hand arrow to safety. It helps responders react faster and even prevent tragedies before they unfold-- in schools, homes, and communities.

RescueGIS first alerts your nearest three rescue-contacts providing them options to help, such as your location and the responder’s locations. Often they can help and all is resolved. A group call and text is opened enabling communications. Or you and your responders can send the information to your 911 center.. It enhances emergency response by providing critical real-time information, such as your location and live on-scene imagery, directly to responders before they arrive.

The Emergency Alert System does just that, alerts you of a threat. RescueGIS is a rescue system… enabling your nearest personal rescue-contact to provide assistance or escalate to 911.  Our rescue system ensures help is always within reach and in disasters groups of people are alerted by emergency managers and guided to safety with an in-hand arrow.

RescueGIS is designed to be used by everyone. For some it is a critical component for their safety, quickly addressing falls or medical concerns. Others seek enhanced personal safety and immediate action if confronted with a threat. Often unexpected are emergency manager disaster alerts and this in-hand guidance from danger helps us all.

Each member defines their personal rescue-contacts, people they would personally want to help them in an emergency. An unlimited amount can be added. During an incident, the three nearest are alerted, if they are unavailable the next nearest are alerted. Two always-contacts can also be defined by each member and at initiation of every incident they are alerted.

When a responders joins an incident, an in-hand arrow points to the rescue location, a group call and text is opened enabling communications with all involved and at any point the responders can send the incident to 911.

RescueGIS helps prevent tragedies in two key methods. 1) It enables faster reactions and proactive interventions by better-informing and providing response options to those who can help. It enables proactive intervention and more effective management of critical situations, potentially de-escalating incidents. 2) It enables Emergency Managers to alert people in danger and place into their hands, guidance to shelter or an arrow pointing to safety.

Yes, it could not be easier for the person in need of help. It can be initiated automatically by a health monitoring wareable or with a single button click. On the phone two buttons are presented, with a click of either, help is coming. RescueGIS is primarily a rescue system providing capabilities to responders.

RescueGIS utilizes advanced GIS (Geospatial Intelligence System) technologies combined with your mobile device's location services to provide highly accurate positioning. This real-time data is crucial for responders to locate you quickly and efficiently, especially in complex environments.

RescueGIS connects you with various layers of assistance, including your nearest designated personal rescue-contacts, private security teams (for private security memberships), campus security (when on a smart campus), and can also escalate information directly to local law enforcement (when in a smart city) and 911 dispatch nationalwide, ensuring the most appropriate help is on its way.

Absolutely. RescueGIS offers specialized solutions for "Smart Sites" (schools, campuses, workplaces) and "Smart Cities.)" These tailored systems empower administrators and security personnel with real-time incident intelligence, improving safety protocols and emergency response coordination within their specific environments, along with escalation options to share the incident with local police and 911.

Live on-scene imagery allows you to share real-time photos from your device directly with responders. This visual information provides critical context about the situation, helping responders understand the nature of the emergency, assess threats, and prepare effectively before they arrive.

RescueGIS is committed to your privacy and security. We collect location data only as necessary to provide emergency services and do not sell or share your personal information for cross-contextual behavioral advertising. You have control over your data and can manage your privacy settings.

Yes, RescueGIS offers various membership plans, including individual annual memberships and private security memberships, to suit different needs. These subscriptions provide continuous access to the full range of safety features and response capabilities across various Apple and Android devices.

While RescueGIS relies on connectivity, we also did our part. To initiate an incident a very small amount of data is required to be sent. Since RescueGIS is a rescue-system, your responders need the connectivity, not necessarily those in need of help. For real-time updates and communication, some features may have limited functionality in areas without signal. The system is designed to send information as soon as connectivity is re-established, and we recommend checking coverage in critical areas.

Emergency Managers send alerts directly into the hands of people within a defined area, guiding them with a X to shelter or an arrow pointing to safety. Also available to cities are integration with drones and other systems for a holistic approach to safety. A "Smart Cities” enrollment is indicated to users by the visibility of the Police button, providing members the option to send the incident directly to the local police and/or 911.

Yes, an individual annual membership includes the option to add multiple family members or friends, allowing you to extend the protective capabilities of RescueGIS to your loved ones. Private security memberships cover a much larger number of devices for an organization.

GIS (Geospatial Intelligence System) is fundamental to RescueGIS. It enables precise mapping, real-time spatial analytics, and the visualization of critical incident intelligence, such as live threat movement tracking, verified with on-scene images. This allows for efficient resource allocation, and informed decision-making during emergencies.