Privacy Policy

Effective Date: February 4, 2025

Introduction
This Privacy Policy (“Policy”) applies to information collection and use by Armor at Hand, Inc. (dba ArmorGIS) or its subsidiaries which you may interact with ("ArmorGIS", "we", "us", "our") while
you are using our mobile application which links to this Policy (the "App"). This Policy only applies to Personal Information and does not apply to information which is non-personal or anonymized (e.g., aggregated information or information which can not be related to a natural person).

The Information We Collect
ArmorGIS does collect sensitive Personal Information through our App, in that we collect specific location data related to your mobile device in order to provide you with the services of the App. Other than location data, ArmorGIS does not collect any other sensitive Personal Information through our App.

ArmorGIS collects Personal Information about the users of our App in several other ways:
1. Individual Collection. We collect Personal Information from you directly when you fill out any forms on the App or contact us including by text or email us requesting information. Also, depending on the services available to you in the App, we may request for specific Personal Information necessary to perform the services. For example, we may request contact information for your close relatives or emergency contacts.
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with the services.
2. Automatic Collection: As with all mobile applications, there are certain elements of Personal Information which we automatically collect simply as a part of your interaction with the App (including your precise location). Along with the normal information necessary for us to present the App to you, we also use various technologies to collect Personal Information in connection with your use of the App.
Our App may incorporate "pixel tags", "web beacons", or other similar tracking technologies (collectively,"pixel tags") that allow us, or our agents, to track the actions of users of our App (known as “click-stream data”). Click-stream data can include Personal Information, such as the IP address of the mobile device and device identification number you are using, the type of operating system and browser software that you use, the date and time of your access to our App, the website address, if any, from which you linked directly to our App, the website address, if any, to which you then travel from our App, and any similar traffic-related information. We may also aggregate your click-stream data with similar data collected from other users in order to help us improve our App and the services we provide through our App. If we combine information which is not personal with Personal Information, we will consider the combined information as Personal Information.

3. Third Parties. We may receive information related to you through our trusted service providers. Usually, this is related to our, and our partner’s, interest in making sure the services you are using in the App work as intended.

4. Cookies
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow us to recognise your mobile device.
Cookies perform different functions such as letting you navigate through the App efficiently, remembering your preferences, and generally improve the user experience. The kinds of the cookies that may be used on the App is set out below:
* Strictly necessary cookies are essential in order to enable you to move around the App and use its features, such as accessing secure areas of the App. Without these cookies, certain services you have asked for cannot be provided.
*Performance cookies collect information about how you use the App, for instance which
pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
* Functionality cookies allow the website to remember choices you make (such as your
username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. Most mobile devices allow you to remove or manage tracking functions and adjust your privacy and security preferences. Outside of the use of the preference settings in your mobile device’s settings, there are also browser-specific settings like “Do Not Track” (“DNT”) or “Global Privacy Control” (“GPC”). Mobile applications are unlike browsers and don’t have DNT or GPC signal settings.

Children
When you assign one of your licenses to a use under the age of 13, we will collect Personal Information from this user in the same manner as we collect Personal Information of any other type of user. For users who are children under 13, we use the information we collect automatically through technology and other non-personal information we collect to improve RescueGIS and to deliver a better, more personalized experience by enabling us to customize content and improve RescueGIS. We do not sell or share Personal Information of children under the age of 13 for marketing purposes,
or for purposes not permitted by this policy or applicable law. At any time, you may review the child's Personal Information maintained by us, require us to correct
or delete the personal information, and/or refuse to permit us from further collecting or using your child's information. You can review, change, or delete your child's Personal Information by logging into your device with your account passcode to add or remove rescue-contacts and review any sub-accounts links; or you can contact us, please see the section below entitled “Contact Us”. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.

How We Use the Information We Collect
In our normal course of business, we use Personal Information to respond to your inquiries. We may also use Personal Information to notify you of events, products, or services that we think may be of interest to you. If you decide at any time that you no longer wish to receive notifications from us, please refer to the paragraph below captioned "Changing or Deleting Personal Information"
Additionally, unless otherwise prohibited by applicable law, ArmorGIS uses Personal Information about you for the following purposes:

to establish or maintain our relationship with you;
* to contact you and respond to your requests and inquiries;
* to provide you with the services in the App;
* to provide you with information related to our, and our marketing partners, goods and
* services you may be interested in;
* to keep you informed of products and services we think may be of interest to you, including those of our affiliated brands;
* to personalize your experience with us and to assist you while you use the App; for business administration, including statistical analysis;
* to improve the App by helping us understand who uses the App;
* to protect the interests of visitors to our App, our employees, and other third parties;
* to investigate violations of our policies and applicable law;
* for fraud prevention, and detection and to comply with applicable laws, regulations or codes of practice; or as part of any contemplated or actual sale of all or some of the assets of ArmorGIS.

ArmorGIS will only process Personal Information as described in this Policy, as permitted by applicable law, or as otherwise consented to by you.

How We Retain Information We Collect
We will retain Personal Information for as long as necessary or permitted in light of the purposes described in this Policy. However, some Personal Information may be retained for longer periods as required by law, contract, or auditing requirements. We will also retain Personal Information for as long as necessary to establish, exercise, or defend legal claims, or as otherwise permitted by applicable law.

How We Disclose Information We Collect
Generally we disclose Personal Information for the same purposes that we use to collect such information. One of those purposes is for your use, your dependent’s use, and child’s use of the App to connect with your emergency contacts or first responders when you need to let them know where you are and what is happening. This is at your direction.

We may disclose your Personal Information to our affiliates and subsidiaries, and to our service providers to the extent necessary to enable them to perform certain Site-related services (for example, technology hosting, to improve App-related services and features, or for maintenance services) on our behalf. All service providers are required to comply with the privacy practices and policies of ArmorGIS and are permitted to use data only for the purpose of performing services on our behalf.

As we continue to develop our business, we might sell or buy assets. In such transactions, user information, including Personal Information, generally is one of the transferred business assets. Also, if either ArmorGIS itself, or substantially all of ArmorGIS’s assets were acquired, your Personal Information may be one of the transferred assets. Therefore, we will disclose and/or transfer your Personal Information to a third-party purchaser in these circumstances.

We disclose Personal Information to a third party if we believe that we are required to do so for any or all of the following reasons:
* by applicable law;
* to comply with certain legal processes or governmental requests;
* to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the App or our network;
* to protect the rights, property, or safety of ArmorGIS and its affiliates, their partners, and employees, the users of the App, or the public; and/or
* as we deem necessary to satisfy any applicable law, regulation, legal process, or
governmental request.

Your Privacy Rights
You have some choices regarding how we use your Personal Information, including the following:
* Accessing your Personal Information. You may request that we provide you: (i) the specific pieces of Personal Information that ArmorGIS has about you; (ii) categories of Personal Information we have collected about you; (iii) categories of sources from which the Personal Information is collected; (iv) categories of Personal Information that we have sold or disclosed for a business purpose about you; (v) categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and (vi) the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information you can make a request for is already contained in this Policy.

If you would like to request deletion or correction of your Personal Information, please see the section below entitled “Exercising Your Privacy Rights”. As part of this process, we may ask for some Personal Information in order to verify your identity and your rights to the data which is subject to your request.

* Modifying or Deleting Your Information. While some privacy laws provide a right to correct or delete Personal Information about you, those rights are fairly limited. As such, we may not be able to change or delete your information in all circumstances. For example, we retain Personal Information as necessary to: complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing
intended functionality of our online properties; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with ArmorGIS; comply with a legal obligation; or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information. If you would like to request deletion or correction of your, your dependent’s, or of your child’s Personal Information, please see the section below entitled “Exercising Your Privacy Rights”.

Selling or Sharing of Personal Information. We do not sell or share for purposes of cross-contextual behavioural advertising your Personal Information.
Exercising Your Privacy Rights. If you are a resident of a jurisdiction with applicable privacy
law, and would like to exercise any of your rights you may do so by contacting us by using the contact
particulars noted in the “Contact Us” section below.
Designating an Authorized Agent. Some jurisdictions permit their residents to designate an agent to manage their rights under the relevant privacy law. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted above under “Exercising Your Privacy Rights”. We will also need sufficient Personal Information about your authorized agent to be able to identify them. As part of this process, you must have permission from
your authorized agent to disclose their Personal Information to us for the purpose of acting as your agent.
Appeals. Should we deny your request for Access, Correction, or Deletion, you may appeal that decision by sending an email to us identifying why you believe the denial is improper, a copy of the original request, a copy of the communication denying your request, and your desired outcome. We will then escalate your appeal to the appropriate parties inside ArmorGIS to review the merits of your appeal. We will respond with our decision on your appeal within 45 days of receipt of your appeal.
Non-discrimination. We do not discriminate against you because you exercised any your rights. This means that we do not deny you access to services; charge different prices or rates for services; provide a different level or quality of services; suggest that you will receive a different price or rate for services or a different level or quality of services.

Security
ArmorGIS seeks to adopt appropriate physical, technological and organizational security measures that are consistent with industry practice in order to assist with protection against the loss, misuse, and alteration of Personal Information that is under our control. ArmorGIS retains Personal Information for as long as necessary to fulfil the purposes for which such Personal Information was collected and in compliance with applicable laws.

Revisions to Our Privacy Policy
ArmorGIS reserves the right to update and revise this Privacy Policy at any time and from time to time, as it deems necessary or appropriate. You may determine if this Privacy Policy has been revised since your last visit by referring to the "Effective Date of Current Policy" date noted at the top of this page.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, please email the applicable ArmorGIS contact listed in the App, contact us by email at privacy@armorgis.com, text us at (+1-310-893-6015) or call toll free at (833) 477-4948).